Membership Agreement - Sushi Club

Last updated: 27 July 2026 · Effective: 27 July 2026 · Version 1.0

This Agreement applies to the free SUSHI CLUB membership programme, invitation registration, points and rewards store. By joining or using points, you accept it together with the specific rules shown for each campaign.

1. Membership

The programme is free. The account is personal and belongs to the current SUSHI CLUB merchant scheme. Membership numbers, points and benefits may not be sold, rented or used unlawfully.

2. Invitations

You may invite eligible new users by code or link. Invitations are optional. The relationship is normally created when the invitee first completes registration and cannot be changed by the user; support may verify a system or obvious input error. If a reward is still missing after 7 days, contact support; we normally investigate within 7 business days.

3. Earning and validity of points

Points may be earned from eligible in-store purchases, completed orders, invitation campaigns or other activities expressly shown in the App, and are normally credited within 24 hours after validation. Refunds, reversals, fraud or failure to meet campaign conditions may result in a corresponding reversal or correction.

Points are valid for 1 year from the date of credit. Expiry is shown under “Me → Points → Points history”. The Points Centre displays expiry information, but individual SMS or push reminders are not guaranteed.

Points are not cash, electronic money or a deposit, do not earn interest and generally cannot be exchanged for cash, transferred or traded.

4. Checking and correcting points

Use “Me → Points → Points history”. Report an apparent error preferably within 30 days, without limiting statutory rights. We may correct duplicate credits, system errors, refund reversals or fraudulently obtained points and will explain the reason.

5. Rewards store and in-store collection

Available food, menu items, coupons, benefits or promotional products are governed by the points, stock, store, collection deadline and restrictions shown when the order is submitted. A collection code or QR code is generated. The store generally cannot be changed afterwards; contact support before validation if there is a reasonable reason.

Collect within 7 days after successful redemption and during opening hours, unless a clearly displayed shorter shelf-life or deadline applies.

If an order is cancelled because of lack of stock, closure, system error or other inability to fulfil, points are normally returned within 1 to 3 business days. A materially different substitute will not be imposed without agreement.

In the review version, redemptions are fulfilled at stores directly operated by SUSHI CLUB, which is responsible for validation and after-sales support. For food safety, quality or incorrect validation, promptly email the order number and details to caizhanggui@caizhangguiinfo.com.

6. Benefits and changes

If membership levels or exclusive benefits are offered, the conditions are shown in the Membership Centre. We aim to give 30 days' notice of a material adverse change affecting existing points or benefits and provide a reasonable transition.

7. Marketing

Acceptance of this Agreement is not consent to marketing. Offers or promotional messages are sent only on the basis of a separate consent where required. You may opt out by replying to the message or emailing caizhanggui@caizhangguiinfo.com.

8. Deletion and programme termination

After account-deletion confirmation, unused points, coupons and benefits expire. Pending redemptions must first be completed or cancelled; points are returned where cancellation results from the merchant's inability to fulfil. If the programme ends, we aim to give 30 days' notice and a reasonable use period or alternative handling.

9. Law and contact

French law applies without removing mandatory rights of the consumer's residence. Complaints: caizhanggui@caizhangguiinfo.com.

Address: 2 Rond-Point de l'Europe, 120 Avenue du Général de Gaulle, Rue Pierre Brossolette, 3 Rue Raymond Ridel, 92250 La Garenne-Colombes, France