User Service Agreement - Sushi Club

Last updated: 27 July 2026 · Effective: 27 July 2026 · Version 1.0

This Agreement governs registration, login and use of the basic account and services in Sushi Club. By actively ticking the box and continuing, you accept it; the box should not be pre-selected. Points, invitations and the rewards store are also governed by the Membership Agreement.

1. Account and registration

The account belongs only to the SUSHI CLUB merchant membership scheme and is not shared with other merchant tenants. You may register or log in with a mobile number you are entitled to use and an SMS code. Invitation codes are optional and ordinary registration remains available.

Keep your phone, codes and collection credentials secure. Report abnormal use immediately to caizhanggui@caizhangguiinfo.com. A mobile-number change may be handled by support after proportionate identity verification.

2. Services

We provide account, membership profile, points display, invitations, redemption, in-store collection and support. Available functions, stores, stock, opening hours and campaign rules are those shown in the App.

3. User conduct

You must not impersonate another person, misuse accounts or collection codes, use scripts or vulnerabilities for bulk registration, fabricate invitations, obtain points fraudulently, attack systems, submit unlawful content or act contrary to law or good faith.

Where an anomaly is detected, we may proportionately request verification, delay a reward, limit a function or suspend an account, and where practicable explain the reason and appeal route.

4. Changes and interruption

Maintenance, upgrades, security incidents, network failures, legal requirements or force majeure may temporarily interrupt the service. We will use reasonable efforts to restore it. If a membership or points service is permanently stopped, we will aim to give 30 days' notice and provide a reasonable use period, continued fulfilment or return of points for existing balances and pending redemptions.

5. Account deletion

Request deletion through the “Delete account” option in the App's account settings or the public deletion page. It is normally completed within 7 days after verification. Deletion is irreversible; unused points, coupons and benefits expire upon confirmation, and pending redemptions must first be completed or cancelled. Legally retained records are restricted.

6. Privacy and intellectual property

Personal data are handled under the Privacy Policy. Software, interfaces, trademarks and content belong to their respective rights holders and may not be copied, reverse engineered, sold or commercially exploited without permission.

7. Minors

The service is not directed to children under 15. Users aged 15 to 17 should obtain parental or guardian authorisation where required by applicable law.

8. Liability

We remain liable as required by law for our breach, food safety, product quality and personal-data processing. Nothing excludes mandatory consumer rights. A party is responsible under applicable law for loss directly caused by its intentional unlawful conduct, disclosure of verification codes or breach of this Agreement.

9. Governing law and disputes

French law applies, without removing mandatory protections of the consumer's place of residence. First submit a written complaint to caizhanggui@caizhangguiinfo.com. If unresolved, a French consumer may use the consumer mediator designated by SUSHI CLUB (details available at the restaurant or from support), SignalConso or the competent courts.

10. Contact

Email: caizhanggui@caizhangguiinfo.com

Address: 2 Rond-Point de l'Europe, 120 Avenue du Général de Gaulle, Rue Pierre Brossolette, 3 Rue Raymond Ridel, 92250 La Garenne-Colombes, France

Hours: Monday to Friday, 09:00–18:00 Central European Time, excluding French public holidays